Understanding the purpose of businesses, organizations, or systems is a process. Like anything else, there is a framework for seeing and understanding it.
Understanding the purpose of anything allows us to evaluate everything happening inside or with these businesses, organizations, and systems. It helps us see the culture.
When feeling confused about what's happening with a system, it's helpful to ask ourselves, "What is the system for?"
Even when we can't see it yet, we will eventually learn the answer if we keep asking.