the learning culture

The learning culture is the customer-centered culture.

Businesses and organizations who run their businesses in a learning culture take customers’ feedback as a learning opportunity: we want to learn how we might better serve you, therefore we want to hear your thoughts.Gathering feedback rarely changes businesses if they don't have the learning culture or if it’s just for show.

Improved service is the way to tell the difference.

Check out my upcoming podcast!
The "Duct Tape Rocket Ship" Podcast thumbnail.