When decision-makers aren't willing to dive deeper and understand the cause, scratching the surface becomes a habit that rewards such behaviors.
This is the issue with the head of the school board, the newspaper, and the leaders of some organizations and businesses. When scratching the surface becomes the norm and padding each other's backs for a job well done, we must ask: Is this good enough to move anyone to make a change?
Racing to the bottom manifests in many ways. And not being willing to go all the way and understand the science behind a problem is one of them.
