There are signs that the root cause might be the culture.
People connect at personal levels, but things are not working collectively.
Everyone has their reasons and ways of doing things, but one person's strategy conflicts with another.
Our promise to the people we serve feels out of reach, no matter how much we try to align with it. All the resistance and disconnection that happens along the way bring us back to this question: is this working?
When we've examined every aspect of the organization and still find ourselves puzzled by unresolved issues, it's time to turn our attention to culture. Reflecting on culture is crucial in gaining a new perspective on everything we do.